A Message to Automobile Insurance Providers

Increasing Loss Prevention and Reducing Liability Risk
As an automobile insurance provider, your company is involved in the resolution of auto glass claims resulting in the restoration of broken auto glass either through repair or replacement procedures.

When auto glass requires replacement, the end result must restore the visual aesthetics of the automobile and the “safety device” functionality of the glass part. Auto glass replacements are federally regulated through provision of Section 108 of the 1966 National Traffic and Motor Vehicle Safety Act, which requires all safety devices to be returned in an “operable” manner. Federal Motor Vehicle Safety Standard 212/208 defines the exact criteria of measuring proper operation of such glass parts in the event of an accident.

The AGSC has come to the aid of the insurance industry by providing an ANSI-certified standard of best practices defining the required quality of products and procedures of safe auto glass installation that, when followed, returns automotive glass parts in an operable manner.

For this reason, it is the AGSC Board’s recommendation that you incorporate language within your current contract policies and procedures with auto glass replacement companies specifying that all auto glass replacements be done in compliance with the current ANSI/AGSC/AGRSS standard and by companies that verify they are complying with the Standard.

Since loss prevention and liability are especially important to the insurance industry, there could be no better recommendation to curb such risk.

Identifying Who Does the Right Job
Beyond the provision of a national standard, the AGSC also has provided an excellent means of identifying which auto glass replacement companies are committed to providing AGSC-compliant work through the AGSC-Registered Member Program. These companies, which can be found on our national website, safewindshields.agsc.org, undergo random periodic independent audits by third party auditors. These companies prove that they incorporate the necessary education, products and procedures to best ensure the delivery of safe auto glass installations.

The AGSC Board of Directors respectfully requests that you incorporate procedures to introduce AGSC-Registered Members to your policyholders.

AGSC works to protect your policyholders’ safety. We look forward to future communications to learn how we can further support your efforts with AGSC and how your organization is utilizing our industry’s standard in promoting your policyholders’ safety.

On behalf the AGSC Board of Directors, we thank you for your support!


The AGSC is a 501c(3) not-for-profit organization formed by those within the automotive glass replacement industry to develop a standard for the proper procedures, product performance and education relating to the proper installation of automotive replacement glass. AGSC-Registered Member Companies have made a written commitment to adhere to the Standard and are subject to audit of their compliance with it.